Terms & Conditions


Simion Trading & Consulting e.U. operates under http://www.GlamWell.com an Internet portal where goods can be purchased (hereinafter referred to Webshop). Orders or contracts placed, respectively concluded via this webshop are subject to the following general terms and conditions of use. Other terms and conditions of the customer are not recognized by Glamwell, unless previously agreed upoon in writing. Simion Trading & Consulting e.U. owns the Internet address http://www.GlamWell.com.


1. Terms of purchase and delivery

Order via the webshop will be accepted only if placed by customers resident in the territory of the Republic of Austria and the European Union. 
The goods offered in the shop are subject to change. By clicking the "Submit Order" button at the end of the ordering process, the customer concludes a binding order. Simion Trading & Consulting e.U. confirms thereceipt of the order to the customer in the electronic ordering system immediately: initially on the screen and then via e-mail.
A contract for the supply of goods only comes into force after  an order acceptance by Simion Trading & Consulting eU or delivery of the goods as a result. Should the customer not receive an order acceptance within two weeks after submission of the binding order , or the delivery of goods by Simion Trading & Consulting eU not aoccur, then the customer is no longer bound by the placed order.
Goods are delivered only in quantities suitable for personal use.

2. Legal withdrawal right


The customer may cancel for any reason the contract entered into within a period of two weeks, and Saturday does not count as a working day. The period begins at the earliest with the receipt of the cancelation notice and the latest on the receipt of the goods. The revocation can be made in writing (eg letter, fax, e-mail) or by returning the goods. To safeguard the withdrawal period it is sufficient if the notice of cancellation or the goods will be sent within this period. Resignation or sent back goods must be sent to the below mentioned address:

Simion Trading & Consulting e.U., Mariannengasse 12. Top 26, A-1090 Wien, Tel: +43 (0)/ 6644 936 232
E-Mail: office@glamwell.com


Withdrawal must occur from both sides.. Should the customer not be in the position to return the product delivered or the service performed by Simion Trading & Consulting eU, or should the return be incomplete or  in deteriorated condition, he must pay Simion Trading & Consulting eU a compensation. These rules do not apply if the goods were already deteriorated or damaged when they were delivered, similar to a visit in a. The return of delivered goods lies upon the expense of the customer. The return address is: Simion Trading & Consulting e.U., Mariannengasse 12. Top 26, A-1090 Vienna.

All obligations resulting from the resignation of either of the two parts are to be met within 30 days. The period begins for the customer with the dispatch of the cancellation or the goods, for Simion Trading & Consulting eU upon the receipt.

3. Prices and shipping costs

All the webshop prices are final, denominated in Euro, and includeVAT. Shipping fees are adjusted from time to time and are dependent on the products ordered and the payment method. The customer will be notified about shipping costs in detail before placing any binding order. The shipping costs are currently 0 EUR within Austria, Germany and Switzerland and 15 EUR within the EU.


4. Delivery

Deliveries are made within the European Union. Simion Trading & Consulting e.U. is entitled to make partial deliveries. Unless otherwise agreed upon, the delivery is made from the warehouse to the delivery address specified by the customer.


5. Payment

The purchase price is due at the latest upon delivery of the goods without deduction. This also applies to partial deliveries in which the purchase price is to be paid for each delivered item.
Payments may be done by clients who are domiciled in EU by credit card, direct transfer via online banking (PIN and TAN) or electronic wallet (PayPal). By special arrangement can also be a delivery against payment in advance or cash on delivery for clients who have domicile in Austria.

Simion Trading & Consulting e.U. encourages its customers not to reveal credit card or bank data details in the orders they place,  and to enterd credit card or bank information only in designated secure pages of the webshop.

6.  Property of the goods

Until full payment of all relevant ordered items, the delivered goods remain property of Simion Trading & Consulting eU.


7. Delay, offset, retention

In case of default payment, the customer will be charged interest at the official rate. The right to claim further damages is reserved.


8. Warranties

If the delivered items have obvious material or manufacturing defects, transport damages included, you are entitled to complain to Simion Trading & Consulting eU about it.


9.  Disclaimer / Liability for links

The product range in the webshop contains links to external websites over which Simion Trading & Consulting eU has no influence. For the content of these pages, therefore, the respective provider is responsible. If you experience abuses or any rights violations on these external sites, Simion Requests Trading & Consulting eU kindly ask you for help, so that the the link can be removed.


10. Industrial property

The trademarks for its own content (such as images, sounds, texts, databases) are from Simion Trading & Consulting eU. Any duplication or distribution of this content in other (including electronic or printed) publications or use of the trademark without the express permission of Simion Trading & Consulting eU is strictly forbidden.
The publications in the web shop are subject to Austrian copyright law. The reproduction, adaptation, distribution or any kind of exploitation outside the limits of copyright require the written consent of the author. Third party contributions are marked as such. Downloads and copies of this site are for private use only and not for commercial use.

11. Privacy and Security


Collection, procession and use of person-related data


You are free to visit our site without providing personal data. We only store non-personal access data, such as the name of your Internet service provider, the site you are visiting us from or the name of the requested file. These data are exclusively evaluated for the purpose of improving our services; they do not allow any conclusions with regard to your person. Person-related data are only collected when you voluntarily provide them on registering for our newsletter.

When you subscribe to this newsletter your e-mail address will, with your consent, be used for our own advertising purposes until you unsubscribe from the newsletter.

We shall not pass on your data to third parties.


Data security


We secure our website and other systems with technical and organisational measures against the loss, destruction, access, change, or distribution of your data by unauthorised persons. Although there are regular checks, it is not possible to provide complete protection against all dangers.


Right of information


According to article 5 of the Austrian Data Protection Law 2000, you have the right to, free of charge, receive information on your stored data and, as the case may be, the right to have these data corrected, blocked or deleted.


Revoking consent


We would like to stress that you can, at any time and with a future effect, revoke your consent.


Web Analytics


This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


12. Final Provisions

The customer can transffer the subsequent rights and obligations to a third party only after a prior written consent from Simion Trading & Consulting eU.
Austrian laws apply to any claim arising from this contract is only the law of the Republic of Austria, within the international private law and the CISG frameworl.
If any provision of these Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions




Your GlamWell Team,